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How a modern payment process also improves customer satisfaction

  • moritzburda
  • May 3, 2022
  • 1 min read

bezahl.de enables a modern, innovative way of payment in the service business. Thanks to payment by smartphone or on-site at the bezahl.de smartkasse, workshop invoices can be paid independently, without cash and without personnel expenses. The result is shorter waiting times and a faster pick-up process for the customer as well as less effort and paper for the service and checkout staff.


This is how payment in advance works

The customer receives an invitation to pay by email. A convenient payment is then possible without registration via the payment link, with which the customer has a choice of different payment methods. The payment is then automatically assigned and confirmed by both parties. The live payment status ensures maximum transparency.


Payment upon collection via smartkasse

The customer opens the payment invitation (by e-mail) on their smartphone and scans the QR code at the smartkasse. He then presses the "Pay now" button and pays the bill contactless by card - DONE!

For offline customers, the service employee can activate payment at the smartkasse.


Customers are particularly pleased about the uncomplicated and fast payment processing as well as the diverse selection of payment methods.


Added value in service with bezahl.de at a glance

  • Time savings in billing

  • Time savings through payment processing via smartkasse

  • Long waiting times for customers are eliminated

  • Improved data quality = simplified cash register closings

  • Gradual saving of cash

  • There is no psychological “pain of payment”.


Several innovative retail groups already trust in the innovative payment process with bezahl.de, including Autoschmitt and AutoLevy. With great success: customers and employees really appreciate the new and efficient process.



WE SET NEW STANDARDS -

TOGETHER WITH YOU!




Contact:

Johannes Wolff

Sales Manager

+49 (0) 157 343 14707

+49 (0) 221 98257045

johannes.wolff@bezahl.de









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